Stitch Service / Workshop notes
Compare repair estimates
Understand the inspection, parts and labor before approving work.
Ask what the estimate includes.
Find out whether a diagnostic or bench charge applies, whether it is credited toward the work and how replacement parts and labor will be quoted.
Describe the service you need.
A maintenance service is not necessarily a repair of an intermittent fault. Explain the problem and ask how testing will confirm it has been resolved.
Confirm logistics.
Ask about the expected queue, parts availability, collection location and any labor warranty. Published prices and turnaround can change; get the current estimate directly from the technician.